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F.A.Qs

Frequently asked questions

1. What type of mandirs do you offer?

At Mandir Makers, we specialize in designing and constructing a variety of mandirs to fit different spaces and preferences. We offer both traditional and modern mandir designs, including:

  • Custom-built Mandirs: Tailored to your specific requirements, size, design, and material preferences.
  • Wall-Mounted Mandirs: Space-saving designs that can be mounted on walls.
  • Floor Standing Mandirs: Elegant, free-standing mandirs for larger spaces.
  • Modular Mandirs: Easy-to-assemble mandirs for flexibility and customization.
  • Outdoor Mandirs: Weather-resistant designs for gardens or patios.
    Our mandirs are made from premium materials such as teak, rosewood, marble, and high-quality MDF for durability, beauty, and authenticity.
2. Can I customize my mandir?

Absolutely! We understand that each customer has unique spiritual and aesthetic preferences. We offer full customization options for your mandir, including:

  • Design: Choose from traditional or contemporary styles, or work with our design team to create something entirely unique.
  • Size: Whether you have a small apartment or a large villa, we can create a mandir that fits your space perfectly.
  • Materials: Select from a variety of materials like wood, marble, metal, or a combination of these, depending on your preferences and budget.
  • Decoration: Add intricate carvings, artwork, or gilded accents to make your mandir truly special.
  • Features: Incorporate features like adjustable lighting, storage for holy books or offerings, and even electric options for idols and lamps.
    Please reach out to our team to discuss your customization requirements, and we’ll ensure that your mandir is crafted to meet your exact vision.
3. What is the estimated delivery time for my mandir?

The delivery time for your mandir depends on several factors, including the complexity of the design and whether it’s a custom order. Typically:

  • Standard Mandirs: For pre-designed, ready-made mandirs, the delivery time is approximately 7-10 business days from order confirmation.
  • Custom Mandirs: For personalized designs, it may take between 4-6 weeks depending on the design, materials, and size.
    We will keep you updated on the progress of your order and provide an estimated delivery date. Rest assured, we work efficiently to deliver high-quality mandirs within the specified timeframe.
4. How do I care for and maintain my mandir?

To ensure your mandir stays in pristine condition for years to come, we recommend the following care guidelines:

  • Regular Dusting: Use a soft, lint-free cloth to dust the surface of your mandir weekly. Avoid using harsh chemicals or abrasive materials.
  • Cleaning: For wooden mandirs, use a slightly damp cloth followed by a dry cloth to wipe off excess moisture. Marble mandirs can be cleaned with a mild soap solution.
  • Protection: Keep your mandir away from direct sunlight to prevent discoloration, especially if it’s made of wood or natural materials.
  • Avoiding Spills: If incense or offerings are used, clean them immediately to prevent stains or residue buildup.
  • Polishing: If your mandir is made of wood, occasional polishing with a wood-safe polish will keep it shiny and protected.
  • Lighting: If your mandir includes lighting, ensure that electrical components are checked periodically for safety and function.
    If you have any specific maintenance concerns based on your mandir material, please contact us for more detailed instructions.
5. Do you offer installation services?

Yes, we offer installation services for all our mandirs, whether you’re buying a wall-mounted, floor-standing, or custom-designed mandir. Our team can:

  • Install wall-mounted mandirs: Ensure secure and safe mounting with professional tools and expertise.
  • Assemble floor-standing mandirs: For modular or multi-part mandirs, we provide complete assembly and placement assistance.
  • Electrical Installation: If your mandir has built-in lighting or electrical features, we can ensure that the wiring and installation are done safely and correctly.
    Installation charges vary depending on location, type of mandir, and complexity of the installation. We will provide an estimate upfront and schedule a convenient time for installation.
    If you prefer to install your mandir yourself, we also provide clear, easy-to-follow instructions for self-installation.

Other Questions

General questions

6. What is your return and refund policy?

We want you to be fully satisfied with your purchase. Our Refund and Return Policy is as follows:

  • Defective or Damaged Products: If your mandir arrives damaged or defective, please notify us within 7 days of receipt with clear photos of the damage. We will offer a free replacement or a full refund based on your preference.
  • Change of Mind: For standard, non-customized orders, returns are accepted within 7 days of delivery. The item must be unused and in its original condition with all packaging intact.
  • Customized Orders: Since each custom mandir is designed specifically to your specifications, we are unable to accept returns or refunds for personalized products unless there is a manufacturing defect or error on our part.
  • Return Shipping: If you are returning an item for reasons other than damage or defect, you are responsible for the return shipping costs.
  • Refund Processing: Once we receive the returned item, we will inspect it and process your refund to the original payment method. Refunds may take 5-7 business days to be reflected in your account.
    For more details or to initiate a return, please contact our customer support .
7. Do you ship internationally?

Yes, we offer international shipping for all our mandirs! We are proud to serve customers across the globe. Shipping times and costs will vary depending on the destination and the size of your order. Here are some important details:

  • Shipping Fees: International shipping fees are calculated during checkout based on your location and the size of the product. These fees will be displayed before you complete your purchase.
  • Customs and Duties: International shipments may be subject to customs duties and taxes, which are the responsibility of the customer. We recommend checking with your local customs office for more information on potential charges.
  • Shipping Time: Delivery times for international orders can vary from 2 to 8 weeks depending on the shipping method, destination country, and any potential delays with customs. We will provide tracking information once your order has been shipped.
  • Packaging: All products are securely packaged to ensure they arrive safely. Fragile or large items will be packed with extra care to prevent any damage during transit.
    If you have any questions or need help with international shipping, feel free to contact us before placing your order, and our team will assist you.